Why Cascade

We start from your lot: where the house sits, where the sun drops on a summer evening, and how you want to use the space. Then you choose how it gets installed.

Schedule a call

A Cascade Shelter designer in a navy polo shows a couple a 3D model of a black louvered pergola on a tablet, standing on their patio in a backyard lined with evergreens at golden hour

What going factory-direct gets you

Built to spec

Made to your measurements, to the millimeter

Your pergola is built at the factory to the exact size of your design, not cut down from a stock kit.

Wooden shipping crates ready to leave the factory

Free nationwide shipping

Shipping is on us, all the way to your door

Ocean freight, customs and last-mile delivery are included in every price.

10-12 week lead time

Timed for a backyard renovation

Order while the patio or deck goes in, and your pergola arrives ready for it.

Production2-3 wk

By sea and customs5-7 wk

To your doorIncluded

How we chose our factory

We went overseas and vetted them ourselves.

We visited factories in person, compared how they build, and kept looking until one checked every box.

Built for Pacific Northwest weather

Our manufacturer makes the Summit Series II for the rain, wind and long wet seasons we get here.

Backed by a real warranty

We chose a manufacturer that stands behind what it builds, so you are covered after the install.

The same factory behind other names

Some of the brands you are getting quotes from come out of factories like ours. They just are not ready to tell you that.

Eyes on every order

We still keep a footprint at the factory. An independent third-party inspector checks every unit we sell, piece by piece, before it ships.

On the factory floor

We go to the factory ourselves.

These are our own photos from the factory floor, where we check the profiles, the finish and the packing in person.

The factory floor with aluminum profiles laid out under an overhead crane — The factory floor

Looking down the inside of an aluminum post, showing the ribs along its inner walls — Inside a post

Measured by hand

Black and white aluminum profiles stacked on the factory floor — Profiles before assembly

Wooden shipping crates lined up on the factory floor — Crated for the trip

The process

How it works

Seven steps from your first design to your backyard. Most projects arrive 10-12 weeks after the deposit.

7steps, start to finish

10-12weeks after your deposit

1call to get started

1
Design it in the 3D Studio
Build your pergola online and see your price.
3D Studio
2
Schedule a discovery call
We talk through your space, your design and your quote.
Schedule a call
3
Site visit
We measure your space and confirm the design fits.
4
Place your deposit
2-3 weeks. Your deposit takes the design into production.
5
Delivered by sea
5-7 weeks. Your pergola ships by sea and clears customs.
6
Delivered to your front door
Delivery is included in your price.
7
Installed your way
Yourself, our crew, or a contractor. See the options below.

Three ways to install

The right route depends on whether your pergola is freestanding and whether your project needs a permit.

1DIY

Install it yourself

For handy homeowners with a few extra hands.

Your pergola arrives with our step-by-step Installation and Owner's Manual. Our support team is a message away at info@cascadeshelter.store.

Four people and two stepladders to raise the frame
A licensed electrician for the power circuit
Missing or damaged parts replaced within 48 business hours

2Freestanding

Our install crew

Freestanding pergolas only.

Our crew installs freestanding pergolas, so one team handles it from delivery to the first time you open the louvers.

Serving Washington, Oregon, Idaho and California
Install quoted with your project on the discovery call
We confirm the fit on the site visit first

3Permit projects

A contractor

For projects that need a permit.

A contractor installs it and pulls the permit. We supply the documents, certifications and drawings the building department asks for.

Permit pulled by your contractor
Contractor Handoff Pack with drawings and specs
Fits in alongside deck, patio or landscaping work

Not sure which route fits your project? We sort it out together on your discovery call.

Schedule a call

Our partner network

We have teamed up with the best local deck builders, hardscapers and contractors in your area, so your pergola goes in alongside the rest of your backyard project.

Meet our partners